Question 1

WE ARE COVID-safe

Accepted Answer

While NXTSET should play our part in making our facility COVID-safe, it also up to you to take responsibility for our own health and safety. You should wipe down all gym equipment before and after you use it with disinfectant wipes or detergent.

Question 2

Can I still access NXTSET 24 hours?

Accepted Answer

At this stage NXTSET Health & Fitness is trading 24 hours Monday - Friday.
Weekend trading is 7am - 5pm

Question 3

Did Carona closure affect the duration of my contract?

Accepted Answer

Yes. When your membership was placed on Time Freeze, it is not counted towards your membership payments.
This means your contract will resume once we have re-open our clubs.

For example, if you have six months remaining on a 12 month contract and your membership is placed on Time Freeze for two months, you will have another six months remaining once billing resumes.

Question 4

How many people can attend classes now?

Accepted Answer

Gym or recreation classes or sports activities must have no more than 13 participants, plus the instructor and any assistants, per class.  
This is based on our class sizes There may be multiple classes in a room if there is enough space to accommodate this under the one person per 4 square metre rule and the classes remain separate. Don't go to training if you have any COVID-19 symptoms, however mild. Get tested and stay home until you have received your test results.

Question 5

Why is there sections and equipment closed?

Accepted Answer

Physical distancing is still important and one of the key steps in protecting yourself and your loved ones from COVID-19.  The NSW Government checklist for gyms and other fitness and sport facilities includes a comprehensive list of requirements around physical distancing, given its importance in protecting us all from COVID-19. Gyms as well as yoga, pilates, dance and other fitness studios must ensure they allow for one person per 4 square metres. When you’re in the studio you should be able to take two steps in any direction without risk of collision – this is around 1.5m distance. If you can’t, it’s probably too crowded and you should bring this to the attention of your instructor. Gyms are advised to promote physical distancing with markers on the floor, including where people are asked to queue. In addition, they should move or block access to equipment to maintain at least 1.5 metres between people.  Think of physical distancing as part of the new normal.

Question 6

Can we do casual visits?

Accepted Answer

At this stage we are not taking casual visits in our centre.

Question 7

Should I be concerned coming to the gym?

Accepted Answer

Whether to go to the gym or engage in any other activity is a personal decision. Each of us needs to balance our own personal risk when it comes to resuming activities we enjoyed before the spread of COVID-19. This risk may be different for a 67-year-old person and a 37-year-old. However, no age group is immune from potentially severe outcomes. You can however minimise the risk of getting COVID-19 by: taking your own water bottle, towel and mat, if possible wiping down any piece of equipment before and after you use it with disinfectant wipes or detergent changing clothes and showering at home, rather than at the gym, is also recommended. Check that the business has a COVID-19 Safety Plan in place. Businesses should clearly display the COVID-related conditions of entry on public platforms, including their website, social media platforms and at the venue entrance.

Question 8

Is there a plan if someone is unwell and enters the gym?

Accepted Answer

Gyms and other fitness facilities should have a policy for excluding staff and visitors who are unwell, even if they only have mild symptoms.  Again, we ask that individuals take personal responsibility by staying away from public places and getting tested if they have even the mildest symptoms.

Question 9

How do i know that my gym is covid safe?

Accepted Answer

Under the NSW Government checklist, gyms should ensure any areas frequented by staff or clients are cleaned at least daily with detergent or disinfectant frequently touched areas and surfaces are cleaned several times per day with a detergent or disinfectant solution or wipe (including EFTPOS equipment, handrails, tables, countertops, doorknobs and sinks) there is a checklist showing the gym is being cleaned regularly. You can ask the business about their cleaning policy and observe whether you see this in practice. Only you can decide whether you wish to take the risk of entering the premises.

Question 10

Are all staff covid trained?

Accepted Answer

ALL staff have been fully trained in COVID safety: staying away from work when sick physical distancing cleaning requirements managing sick clients. They must also advise staff who have respiratory symptoms or fever to be immediately tested for COVID-19 and remain in isolation at home until they have received their result.  Businesses should consider putting in place a process to ensure staff can access testing easily and ensure staff are aware of their leave entitlements if they are sick or required to self-quarantine. Employers should also make staff aware of the COVIDSafe app and the benefits of the app to support contact tracing if required. The Commonwealth Privacy Act 1988 must be complied with in relation to the COVIDSafe app.

Question 11

Is the gym cleaned regually?

Accepted Answer

Any surfaces touched by clients should be cleaned with a detergent or disinfectant solution between each client. You should observe this occurring and voice your concerns or leave the premises if you do not see this in place. In some gyms cleaning wipes will be made available – the best strategy is to clean the equipment for yourself before and after use. Gym staff should also clean areas used for high-intensity cardio classes with detergent and disinfectant after each use. Gyms and other fitness studios should reduce the sharing of equipment where practical and ensure these are cleaned with detergent and disinfectant between use.  They should also make detergent/disinfectant and gloves accessible for visitors to use, should visitors wish to use them.  While businesses should play their part in making their facility COVID-safe, it also up to us to take responsibility for our own health and safety. You should wipe down all gym equipment before and after you use it with disinfectant wipes or detergent.

Question 12

What if a client does test positive?

Accepted Answer

Any surfaces touched by clients should be cleaned with a detergent or disinfectant solution between each client. You should observe this occurring and voice your concerns or leave the premises if you do not see this in place. In some gyms cleaning wipes will be made available – the best strategy is to clean the equipment for yourself before and after use. Gym staff should also clean areas used for high-intensity cardio classes with detergent and disinfectant after each use. Gyms and other fitness studios should reduce the sharing of equipment where practical and ensure these are cleaned with detergent and disinfectant between use.  They should also make detergent/disinfectant and gloves accessible for visitors to use, should visitors wish to use them.  While businesses should play their part in making their facility COVID-safe, it also up to us to take responsibility for our own health and safety. You should wipe down all gym equipment before and after you use it with disinfectant wipes or detergent.

Question 13

Noone has returned my call why?

Accepted Answer

At this stage NXTSET Health & Fitness is currently staffed limited recepion hours. 
Please email if you can not find your question listed and we will reply as soon as we can.

Bags

(02) 9833 7732

Unit 9 , 524-526 The, Great Western Hwy, St Marys NSW 2760

HEALTH & SAFETY

SOME THINGS HAVE CHANGED FOR YOUR SAFETY IN OUR CLUB...

KEEPING OUR DISTANCE

HYGIENE & CLEANLINESS

HOW MEMBERS CAN HELP

FAQ

While NXTSET will play their part in making our facility COVID-safe, it also up to you to take responsibility for our own health and safety. You should wipe down all gym equipment before and after you use it with disinfectant wipes or detergent.

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